Privacy Policy

FTTHelper is operated by R21 Media Group LLC(the “Company”). FTTHelper is currently an invite-only closed beta. This policy explains the core data we handle while the product is still being shaped with a smaller group of early users. Game content attribution and the publishers who license us are listed on our Licenses page.

What we collect

We store account data such as your email address, profile fields, invite status, and the content you create inside the app, including campaign notes, generated art prompts, public profile details, and feedback you submit.

How we use it

We use this data to run FTTHelper, secure accounts, generate requested AI outputs, troubleshoot beta issues, and understand which parts of the product are worth improving before broader rollout.

Third-party services we use

To operate FTTHelper we share specific data with a small set of vetted processors. Each is bound by its own privacy and acceptable-use terms, and we only send them the data they need to perform the service on our behalf:

  • Supabase, Inc. — account storage, database, file storage, and row-level access control. Holds account data and the content you create.
  • fal.ai — NPC Codex portrait generation (premium tier via FLUX 1.1 pro / FLUX.2 pro). Receives the prompt and seed you choose; we do not send account data.
  • Cloudflare Workers AI — NPC Codex portrait generation (free fallback tier via FLUX.1-schnell and SDXL-lightning) and RAG embedding inference. Receives the prompt and seed you choose; we do not send account data.

The portrait pipeline is described in our Licensespage under “AI-generated art.”

Public sharing

Public art pages, leaderboards, and creator profiles are intended to be visible outside the app. Anything you intentionally publish to those surfaces may be seen by other users and search engines.

Questions and deletion requests

During the beta, support and privacy questions should go through the support page. You may also exercise the train-on opt-out described in our Terms of Use.